The Concierge Model: How AI Can Transform Lawyers from Service Providers to Strategic Partners
I've had a concierge doctor since 2020, when the COVID pandemic made me rethink what healthcare...
The Digital Disruption: How Technology is Forcing a Cultural Reckoning in Law
I've been thinking a lot lately about a conversation I had with a law firm partner at a networking...
The Emperor's New AI Strategy: Why Legal Marketing "Innovation" is Just Repackaged SEO
I attended an SEO presentation last week where an agency presented their "AI-powered...
The Productivity Paradox: Why Working Harder with AI Makes You Less Effective
Three months ago, I experienced a complete productivity breakdown. After I enthusiastically adopted...
Why Culture Is Your Firm's Only Lasting Competitive Advantage
This is the fourth and final article in our series on law firm transformation. Throughout this...
The Virtual Socrates in Your Pocket: Why Law Firms Should Embrace AI Learning Tools for Associate Development
Picture this: It’s 10 PM, and a first-year associate sits alone in her office, wrestling with a...
The Inertia of Prestige: Why Traditional Law Firm Culture is at a Breaking Point
I was sitting across from a partner at a prestigious AmLaw 100 firm last month when he said...
Breaking Through the Privacy and Ethics Wall: How Law Firms Can Navigate AI Adoption's Biggest Barriers
When Amy Shepherd and I began surveying marketing and business development professionals at law...
The New Associate Dilemma: Why Banning AI May Backfire on Law Firm Leadership
I was having coffee with a managing partner of a small tax and securities law firm last month when...
From Strategy to Execution: Why Your Law Firm's AI Council Needs Marketing Leadership
Last week, I connected with the Head of AI Innovation at an AmLaw 50 firm over Zoom. As his video...